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Customer Focus

Doing business globally opens up opportunities for substantial revenue and profit, but multiplying documentation and software in many languages is a challenge for businesses large and small.

Therefore, our priority is to provide our customers the service and support required to achieve international success with language appropriate documentation and marketing materials.

We understand that multiple languages translate into multiplying costs. Therefore, we take advantage of available technology to maximize leverage of previous translated terminology and reduce cost.

InterSol has used terminology databases since TM (translation memory) tools became available. Our language engineers and tanslators are experts users of this technology that also allows us to meet tight deadlines, notwithstanding the number of changes that clients typically submit in the middle of a project.

History

Two decades in the business of translation/localization
Established in 1996, today nterSol is a leading provider of translation and localization services to business of all sizes in a variety of business sectors.

Our founding values:

We listen to our customers to learn and understand all that our customers need. We help our customers to avoid potential pitfalls. We communicate our purchasing process in simple language and keep customers informed so there are no surprises.

We have a quality system in place and continually review our processes to ensure that we meet client expectations for accuracy, on-time delivery, and price.

We understand that time to market is critical to the success of your business. Our services are supported by the development of language technologies designed to assist in localization processes and projects, helping us to meet ambitious delivery goals.

By accessing the services of InterSol, Inc. and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Our quality principles

We at InterSol, Inc. aspire to be a leader in providing translation and localization services to global businesses. In order to achieve this goal, we strive to meet all requirements, as defined by our customers and ISO 9001:2008, and we are committed to the continual improvement of our quality management system.

Our quality policy

it is our policy to provide services that conform to contractual requirements and ensure customer satisfaction, and the resources and training that employees need to achieve agreed-upon project goals.

To ensure the continual improvement of our quality management system, our top management has established quality objectives that will be reviewed twice a year and revised as necessary to promote quality.

This quality policy will be communicated to all employees within our organization, and we will take steps, including training, to ensure that it is understood by everyone. This policy will be reviewed by top management twice a year for continuing suitability.